TKCI provides professional consulting, training, and implementation services to organizations assessing and implementing knowledge management strategies and technology solutions. A structured methodology and quality assurance environment support all client engagements staffed by senior consultants and project managers with Fortune 100 experience.
Market and Product Research Best Practice Development Workshop Idea Brainstorming Sessions New Product / Service Feasibility Studies Lessons Learned Development Knowledge & Learning Games
Training Services KM Awareness 101 – Undergraduate KM Advanced – Graduate KM Executive Seminar Knowledge Collaboration Knowledge Transfer Knowledge Article Authoring Customized Course Development Customized Course Delivery Documentation Services
Solution Design & Development Documentation Solution User & Technical Documentation Solution and Process Job Aids Knowledge Article Authoring
Implementation Services
Project Planning Project Management Solution Implementation & Integration Risk Management Pilot Development Testing and Acceptance Quality Assurance Change Management Vendor Management Help Desk Support Structure
Knowledge Technique Services After-Action Reviews Baton Passing Design of Space Knowledge Audit Knowledge Mapping Mind Mapping Social Network Analysis Storytelling Speed Dating
Knowledge Vendor Support Services Pre-sales Support – Vendor Customers & Prospects KM Business Consulting – Extra Hands Project Management E-Learning Course Development E-Learning Course Instruction KM Implementation & Integration Market & Product Research Sales & Marketing Collateral Design White Paper Authoring KM Executive Workshops